Cookie Policy

In delivering our services to you or making information available to you through our website, Apps, and other electronic means,’ uses cookies and similar technologies. Our use of these cookies and technologies is explained here, as well as guidance on how you can manage them.

References to JA Resorts & Hotels, we, us, our or similar mean JA Resorts & Hotels LLC, a limited liability company duly organised and existing under the laws of Dubai, United Arab Emirates, together with its parent, subsidiaries, branches and sister companies (including Hatta Fort Hotel LLC, Bateaux Dubai LLC, and JARH Maldives Pvt Ltd), and their respective owners, operators, officers, managers and employees.

About cookies

Cookies or similar technologies enable a website to keep track of a user’s site preferences, activities and internet usage. This includes information about your visits to our website and visiting patterns.

We may use cookies where appropriate to gather information to help us improve our website and facilitate future visits or bookings. We also use cookies to recognize you whenever you visit our website, which helps to speed up your access and makes your online experience more efficient.

Typically information collected is statistical and does not personally identify you, although we may obtain information about your computer or other electronic devices, such as your IP address, browser and other internet log information. Personal information will only be collected where you voluntarily provide it. Please refer to our Privacy Policy for details on our collection and use of your personal information and your rights in relation to it. The different categories of cookies are explained further below.

Categories of cookies

Websites generally use two types of cookies. “Session cookies” are temporary and will only stay on your device while you are using the website. “Persistent cookies” will stay on your device after you stop using the website until you delete them or their lifetime expires. Those cookies set by us are called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.

We can categorise the specific cookies on our website as follows:

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

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These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Managing cookies

You can decline to allow certain cookies and change your computer settings to reject them if you choose. This can be achieved through managing your cookie settings for our site, accessing your browser or computer settings and using the help menu for guidance. You will need to manage your cookie settings for each device that you use to access our website. 

You can change your cookie setting in your browser, and in some cases on your devices too. You can set your browsers or devices to accept all cookies, notify you when a cookie is issued, or not receive cookies at any time. The last of these means that certain personalized features cannot then be provided to you and accordingly you may not be able to take full advantage of all of the website’s features. Each browser is different, so check the ‘help’, ‘options’, ‘preferences’ or similar menu of your browser to learn how to change your cookie preferences.

The following links provide more information on cookie settings for commonly used browsers: Cookie settings in Internet ExplorerCookie settings in FirefoxCookie settings in ChromeCookie settings in Safari web and iOS.

You can also visit which contains comprehensive information on how to do this on a wide variety of browsers. This site includes details on how to delete cookies from your computer and more general information about cookies. Disabling cookies which are required to make the site work as intended may affect the functionality of the website and your user experience.

How to contact us

If you have questions or comments, or would like further information regarding our Cookies Policy, please contact us at  or for Data protection Queries contact us at .Write to us at JA Resorts & Hotels – Data Privacy, c/o Dutco House, 44 Al Ittihad Road, PO Box 233, Dubai, United Arab Emirates.

Any updates to this Cookies Policy from time to time will be available here for you to review. 

Level 2, JA Ocean View Hotel, The Walk Jumeirah Beach Residence, Dubai

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